Terms & Conditions

1. Acceptance of the Terms

By registering an account, accessing or using our platform ("the Platform"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of the Platform, including all games, features, promotions, and other services we provide.

2. Eligibility Requirements

You must be at least 18 years old (or the age required in your jurisdiction) to access or use our Platform. You represent that you meet these eligibility requirements if you choose to register an account or engage with us.

3. Minimum Age Requirements

To comply with applicable laws and regulations, we require all users to verify their date of birth during registration. This verification may include providing identification documents.

4. Geographic Restrictions

We reserve the right to restrict access to our Platform based on your location. Some countries are restricted due to local regulations or international agreements.

• United Kingdom
• United States (including its territories)
• France and French overseas departments
• Spain, including its autonomous communities
• Netherlands (including Curaçao)

Please note that this list may change at any time without prior notice. We recommend verifying your country of residence before registering an account or attempting to access our Platform.

5. Account Registration Rules

To register a new account on the Platform:

1. Fill in the registration form accurately, including your full name, date of birth, and other required information.
2. Verify your email address by clicking the link sent to you via email.
3. Set up your login credentials (username and password).

6. One-Account-per-user Policies

Only one account is allowed per individual user. Attempting to register multiple accounts using different names or locations will be considered a breach of these Terms.

7. Identity Verification and KYC

To ensure regulatory compliance, we conduct Know Your Customer ("KYC") checks on all users before allowing certain services (including withdrawals). You may be asked for identification documents at any time during your use of the Platform.

8. Account Accuracy Obligations

You must keep your account information accurate and up-to-date. Failure to do so may result in delays or restrictions on accessing our Platform, including withdrawing funds.

9. Account Security Responsibilities

It's your responsibility to maintain secure login credentials and protect yourself from unauthorized access. We will not be liable for losses resulting from insecure passwords, phishing attacks, or other compromises of security due to user error.

10. Restricted Behaviour and Prohibited Activities

You agree not to engage in any restricted behaviour or prohibited activities while using the Platform:

• Multi-accounting (registering multiple accounts)
• Bonus abuse
• Cheating or colluding with others during gameplay

Failure to comply may result in account suspension, closure, or termination.

11. Bonus and Promotion Rules

Bonuses are subject to terms and conditions that govern each promotion's specific rules and requirements for activation, playthroughs, wagering limits, and withdrawal of bonus funds. We reserve the right to modify these details at any time without prior notice.

• Bonuses must be claimed within specified deadlines.
• Certain games may not contribute towards completing playthrough or wagering conditions (see individual game terms).
• Withdrawal limitations apply after a win has been awarded due to play through requirements or bonus wagering restrictions.

12. Wagering and Gameplay Conditions

Gaming is done entirely at your own risk, with an element of chance inherent in each game's outcome. We reserve the right to adjust our house rules or limit stakes for specific games without prior notice.

• Bets placed on certain sports events will be void if those markets are cancelled due to weather or other conditions.
• Minimum bets may apply depending on the type of game and stake you place.
• Gaming participation is subject to technical interruptions, including but not limited to server outages and software glitches. In these cases, gameplay is resumed once issues have been rectified.

13. Bonus Abuse Prevention

To prevent bonus abuse or manipulation of promotions, we use specific measures (including tracking your real money deposits in relation to bonuses given), and will be able to suspend the account until such time that balance between deposited amounts for bets placed with actual deposited funds is corrected.

14. Deposits and Withdrawals

• For security reasons, withdrawals are subject to verification checks.
• Our processing times may vary based on payment method chosen by user.Please note: some countries' withdrawal options might be limited due to regulatory constraints or other issues we're working on resolving.

15. Verification before Withdrawals

In order to confirm your identity for withdrawing from the account and transfer winnings, you are required to pass a verification step which consists of:

1. Proofing Your Identity (government-issued documents such as passport etc.)
2. Address confirmation
3. Phone or e-mail authentication

After completing these steps and once all requirements have been fulfilled we'll verify your information within 24 hours, depending on the status of each submitted item.

16. Processing and Review Procedures

Withdrawal requests are reviewed in accordance with applicable laws and regulations to ensure regulatory compliance and prevent any illegal activities.

Please note that due to international policies some winnings might incur withholding tax from user's account prior withdrawal, it may also vary by the type or frequency of gambling activity engaged while playing on our website.

17. Responsible Gambling Expectations

To support responsible gaming practices, we offer tools such as deposit limits and self-exclusion. Please refer to these resources if you're concerned about your gambling behavior.

• Deposit LimitWe allow users to impose individual or overall daily limit restrictions that cap deposits amount.Self-Exclusion – If at any point a player feels they've reached their level of personal tolerance, the user can exclude themselves from engaging in gaming with us by choosing Self Exclus. This status will persist for six (6) months.

18. Self-Exclusion and Account Restrictions

If you choose to self-exclude or restrict your account due to responsible gaming concerns:

• All access to the Platform will be blocked
• We'll ensure all relevant contact details have been removed from our database.You are advised that while participating in any form of game may not be problematic, it still carries inherent risks and can result in substantial monetary loss.

19. Game Fairness and RNG Systems

Our games use Random Number Generation (RNG) algorithms for fairness and randomness. We reserve the right to audit and inspect our systems at all times.

Please note that despite efforts made towards equalizing each stake by generating completely independent random outcomes, some discrepancies may arise in live match results; however this anomaly would be an outlier rather than average case.

20. Technical Interruptions or Voided Gameplay

We cannot guarantee uninterrupted access to the Platform due to circumstances beyond our control:

• Server maintenance and technical issues.Gameplay voided or suspended during these times will not result in payment of winnings, unless we specifically allow resumption after rectifying any problem.

21. Suspension or Closure of Accounts

Your account may be temporarily suspended for verification checks (see Verification Before Withdrawals) or permanently closed due to non-compliance with our Terms and Conditions:

• You fail to meet eligibility criteria.
• Your account shows suspicious activity or patterns indicative of bonus abuse.We reserve the right at all times to terminate access for you on a first instance basis.

22. Intellectual Property and Platform Ownership

The platform, including its intellectual property rights (such as copyrights), trademarks and database rights is owned by Media Entertainment N.V., with registered office in Curacao.

Please note that even if third parties may claim an interest or ownership over these properties from their own perspective - according to applicable local jurisdiction – it will not interfere with the actual owner being Media Entertaiment.

23. Limitation of Liability

We cannot guarantee:

• Payouts due to delays, errors in payment processing, suspension during events where such occurrence affects stake for payoutPlease note there exists possibility when losses are incurred despite our best efforts.

24. Modification of Terms

These Terms may change at any time without prior notice. We will communicate the changes via email notifications and updates on the website.

It is your responsibility to periodically check these Terms for revisions, since this document remains binding on you as a user.

25. Contact or Support Guidance

For all queries regarding our platform:

1. Visit our online Help Centre located within each page of Website;
2. Use Live Chat accessible throughout whole PlatformWe strive to be responsive 24/7 but also please note it may take longer than normal for reply due unforeseen circumstances.

26. Applicable Licensing or Regulatory Oversight

Our license and regulatory oversight:

• Kikibet Casino is operated by Media Entertainment N.V., a company registered in Curacao, under the laws of that jurisdiction.In complying with local regulations as well other areas relevant to our business such country restrictions listed earlier apply

This document constitutes an exhaustive listing of all agreed-upon conditions. If you're unsure about any aspect or requirement within these terms please don't hesitate reaching out through contact methods mentioned in clause 25.

By registering and continuing use we assume your unconditional acceptance to be governed by following Terms